Hello and welcome to yet another #GalaxyS9 and #GalaxyS9Plus troubleshooting page. Today’s episode will answer 4 common issues about these Samsung devices and how to fix them. Our main case is about Spotify app crashing issue so we hope you’ll get some useful tips here.
- The app works fine if i didn't download my main playlist (i have my own music from local storage), after i download it, it will crash after i start the app after i clear data, the app is working again, but need to re-login this issue happended since 8 june 2018, i noticed there's an update to the spotify app a day before.
- Now that we know why Spotify crashes on iPhone, we can now begin to fix the problem. Reinstall the Spotify App to Fix Spotify App Keeps Crashing. If you have been using the older version of Spotify app when it starts to crash, it is may not be compatible with the iOS, especially when you have updated the iOS to the latest version.
Solved: Hey, I have problem with app. You can see this on picture. Any advice how to solve it?
Problem #1: How to fix Galaxy S9 Plus when Spotify app keeps crashing
When I open Spotify, it’ll stay open for 3 seconds before it crashes and a message appears in my screen that says “spotify keeps stopping”. I’ve tried restarting my phone, deleting and installing the app again, and nothing has worked. Just yesterday I got the premium deal (the one that’s $.99 for 3 months), I don’t know if this could have anything to do with it. — Elizabeth Diosdado
Solution: Hi Elizabeth. Without the full history of your device, fixing this issue requires trial-and-error troubleshooting. This is needed in order to identify where the issue lies. Since you’ve already tried some potential solutions, these are the remaining steps that you can do:
Install Android and app updates
Bugs can develop because of outdated systems so the next good thing that you can do in this case is to ensure that Android and all other apps are running their latest version. To do that, you must manually check for updates for both the operating system (Android) and all your apps.
Download movie from powerpoint mac. By default, your S9 Plus device is set to automatically download and install Android updates. This is also true for Play Store app, which is your gateway to getting apps and updates. If you changed this default behavior, make sure that you manually check for updates every now and then.
Spotify download bandwidth. To check for possible Android update:
- Open Settings app.
- Tap Software update.
- Tap Download updates manually. Selecting this option will force the phone to check if there’s any available software update at this time.
If you can’t find the steps above, that means the current firmware build on your device may be set to automatically download and install apps. This is often the case for carrier-branded devices. For these devices, updates are usually made available only by their carriers and there’s no way to control when they’ll be installed. In general, this is a good way for carriers to securing devices on their networks and ensuring that no device will be left alone of the latest Android version.
To check for app updates:
- Open Google Play Store app.
- Tap More settings at the upper right.
- Tap My apps & games.
- Allow Play Store to check for app updates.
- Tap UPDATE ALL button.
If you are adventurous when it comes to apps and like to get some from outside the Play Store, it’s your responsibility to keep such apps fully up-to-date and compatible with Android.
Uninstall Spotify app updates
This may seem to run counter to what we just said above but sometimes, uninstalling the latest update of an app may be an effective way to fix an issue. If Spotify began crashing coincidentally right after you installed an update for it, bringing it back to its previous state may work. To do that, follow these steps:
- Open Settings app.
- Tap Apps.
- Tap More settings at the upper right (three-dot icon).
- Tap Show system apps.
- Find Spotify and tap it.
- Tap Storage.
- Tap CLEAR DATA.
Verify Spotify account is working
Apps that work with subscription schemes sometimes crash when there’s an issue with the account it’s tied to. To check if there’s on-going problem with your Spotify account, try access Spotify using a web browser on your phone or your computer.
Clear network settings
Spotify app may not work properly if there’s intermittent connection issue going on, or if your device has some network issues. Try clearing out your S9’s network settings to see if that will work. Here’s how to do it:
- Open Settings app.
- Tap General management.
- Tap Reset.
- Tap Reset network settings.
- Tap RESET SETTINGS button.
- Restart your S8 and check for the problem.
Factory reset
As your final option,factory reset should fix any software bug that’s probably interfering with your Spotify app. Factory reset won’t affect the situation if the cause of the problem is deep within the app’s coding itself though but it’s still a highly recommended action. To factory reset your S9 Plus:
- Make a backup of your personal data.
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
Contact the app developer
If the issue is still there even after wiping the phone, the problem is most probably app-specific. Make sure to report the problem by using the app’s support page
Problem #2: Galaxy S9 Plus Android Auto app won’t work with BMW 2018 cars
AndroidAuto does not work with my car’s system. A check of the compatibility status of the app on Google does not list my 2018 E-class as compatible. Only the 2017 and other models like the 2018 C and S class are. As demonstrated to me, some Android phones do work on 2018 E Class. One Google expert says that, “It’s 100% Mercedes fault.” The app installs on my phone and pairs with the car on Bluetooth. Plugging into the car’s USB 0, the installation of my phone’s address book, recent calls and text is completed. At that point, the installation stops and there might have been an error message but it flashes so fast, no one can read it. My phone’s USB setting is MTP. — G Betourne
Solution: Hi G Betourne. Spotify premium free ios 13.3. BMW does not support or appears to fully support AndroidAuto in its products based on this article. This is most probably because the company is trying to develop its own Bluetooth and wireless connectivity with its cars. We don’t know yet if there are upcoming changes to the way BMW’s business model when it comes to supporting Android but right now, you’re out of luck.
Problem #3: Galaxy S9 Plus sends low quality images on Whatsapp
I recently bought my Samsung Galaxy S9+ unlocked version. When i start to use it i can find that all the images that i send using Whatsapp lost a lot of quality. Even when i make a smart capture of a document and send it it´s impossible to read it. I´ve using other way to send files, choosing the option send document. This way works but it´s to slow and complicated. Before SG9+ i had a SG7edge terminal, that one works perfectly wiht whatsapp and i never had problems wiht the quality of images. Galaxy 9+ should be the best terminal in the market right now, but Im having this bad experience and i can’t understand how this is possible whit an expensive terminal used for work. I really need to hear that you are working on it and i’ll can solve this ASAP. BR; GPM. — Gplasenciam
Solution: Hi Gplasenciam. Like any social media apps or messaging platforms, Whatsapp compresses files when transmitted via its messaging system. This is true whether you’re using an Android device or an iOS device. Images and videos are usually compressed to one third of their original file size to save space and makes transmission faster. We know this can be an annoying feature for such a popular service but it’s been there for a long time. Unfortunately, the workarounds are, as you say, inefficient at best and there’s no way to change that in the foreseeable future. Unless Whatsapp will make a major overhaul and their technology can allow the same or more efficient transfer or messages without compressing file quality, there really is nothing much that you can do about this concern at all.
Problem #4: Galaxy S9 Gallery app not working
I have a Samsung Galaxy S9. At some point I cleared out a bunch of pictures and apps that I no longer use. I must’ve cleared something I needed because after that, every time I open my Gallery app, while looking through pictures I get an error message that says, “WithTv keeps stopping close app X”. It pauses my scrolling through pictures or right before taking a photo. I’m not sure what this means. I’ve tried turning my phone off and starting it back. I’ve cleared the data and cache in the Galary app, but nothing has changed it. Is there a restore point on a phone as it is on a computer? Please help! Thanks! — Connie Collins
Solution: Hi Connie. Try resetting your phone’s app preferences to see if that will help. This potential solution will basically re-enable possibly disabled apps and services that Gallery app needs in order to work properly. We don’t know exactly what you did that might have caused this issue but it’s the only way apart from factory reset that you can try in this case. If resetting app preferences won’t help, we’re afraid the next best thing that you can do is to wipe the phone and return all software settings back to normal via factory reset.
Spotify Crashing Ios
To reset app preferences:
- Open Settings app.
- Tap Apps.
- Tap More settings at the upper right (three-dot icon).
- Tap Reset app preferences.
- Restart your device and check for the bug.
Did you just encountered Spotify app crashing issue on your Android phone?
Worried what had happened and why it’s displaying such error messages?
Don’t panic, just relax.
![Spotify App Crashing 2018 Spotify App Crashing 2018](/uploads/1/3/3/9/133913688/905588452.jpg)
This issue is not with you and me only but several other people have the same problem.
We all know that Spotify is one of the most popular music streaming apps where users can access millions of songs. This app is for Android, iOS and even operated from desktop. Android users enjoy its service as it works well.
But like other apps, Spotify also goes through several problem and errors that frustrate users a lot. One such error is “Spotify keeps crashing” on Android. This error when popup stop users from accessing the app and unable to play any songs on it.
This is really annoying situation and to tackle the situation, you should go through this blog completely. Here you will know how to fix “Spotify keeps crashing” on Android?
Why Spotify keeps crashing on Android?
With millions of songs and albums, the app becomes heavy and in fact, more songs are added daily. Even limitation of third party apps can be yet another reason for app crashing. Not updating the app to latest version is also a common reason for app crashing issue on Android.
So these are some common causes behind the error.
Now just read further and know the best ways to solve “Spotify app keeps crashing’ on Android.
Don’t Miss: 5 Best Easy And Effective Methods To Recover Spotify Playlist
How to fix Spotify app keeps crashing and freezing on Android?
Spotify App Keeps Crashing
Here you will get some of the ways to fix the above error you are coming across. Go through them and see which method works best you to get rid of the Spotify error.
Method 1: Restart your Android phone |
Method 2: Clear cache and data of Spotify app |
Method 3: Update Spotify app |
Method 4: Change login method |
Method 5: Uninstall Spotify and reinstall it again |
Method 6: Force Close the app |
Method 7: Switch Off and On internet connection |
Method 8: Factory reset your phone |
Alternative solution to fix Spotify keeps crashing on Android |
Method 1:Restart your Android phone
Whenever you face such kind of problem in accessing Spotify app or any other apps then simple and best ways to deal with the condition is restarting your phone once. What happens is when too many apps are on your phone then memory is used a lot and lead to several issues.
So restarting phone will remove all the apps running in background and will clear the memory usage. So simply press and hold Power button to turn off and then restart it.
Method 2: Clear cache and data of Spotify app
Whenever you come across app related issue then once you should clear data and cache of that particular app. The same thing goes for Spotify as well. Clearing Spotify app data and cache will delete all downloaded tracks and playlist but they can be recovered after the issue is resolved.
Follow the steps as mentioned:
- First, go to Settings and click on Apps section
- Then click on App Manager
- Now search for Spotify app and click on Storage
- Then click on Clear Cache and Clear Data
- And at last, press Clear button
After doing this step, if you still face the same error then move to next solution.
Method 3: Update Spotify app
When your device runs in latest version then apps don’t support that version. In such case, you have to update the app to latest one. So you should check if the app needs to be updated.
Updating apps also has several benefits and fixes several bugs. So to update the app:
- First, open Google Play Store and click on Settings
- Then tap on My Apps & Games
- Here, check if Spotify app needs an update
- If yes then click on UPDATE option
Method 4: Change login method
When you login to Spotify app with social accounts then it can also be the cause of Spotify apps keep crashing. When any policies are changed by the social platform then you can see error on particular app.
Skype for business mac download old version. So in this situation, you should try other login way and see whether the issue is resolved or not.
Follow the steps to proceed:
- First, login to your Spotify account and move to Settings
- Now in Account Settings, add email address or any other social platform.
- Then sign in with account username and password
- Now logout from the app and then sign in with new username and password
Method 5: Uninstall Spotify and reinstall it again
The app crashing issue is not a new thing and its seen when the app is not compatible. When updating the app does not work for then you need to uninstall it and again reinstall it. Doing this, your app will be installed in the latest version.
Uninstalling the app will remove all files linked with it and the purpose is also the same. Follow the steps below on how to uninstall and again reinstall Spotify app:
- Go to Settings and then click on Apps and then on App Manager
- Now choose Spotify app
- Click on Uninstall
- Check the notification and click on OK
- And now once reboot your device
Now follow the steps to install Spotify app:
- Go to Google Play Store and type Spotify in search box
- Click on Spotify and then on Install option
- To proceed further, click on Accept after reviewing the app permission
Now open the app and see whether the same issue is occurring or not.
Method 6: Force Close the app
Podcast for mac. When you still get the same error message then try to FORCE CLOSE the app once. This is a useful way to deal with any kind of app crashing issue.
- Go to Settings and tap on Apps
- Now tap on More and then on Show System Apps
- Search for the Spotify app and click on it
- And now, tap on Force Close option
Method 7: Switch Off and On internet connection
Spotify windows app cracked. Due to insufficient or unstable internet connection, sometimes you can encounter Spotify app crashing issue. Remember that accessing the app requires stable internet connection and if it fluctuates then such kind of error is must to popup.
So the best way is to turn off internet connection and again turn on to see the changes. Follow the steps as provided:
- First, login to Spotify account
- After logging to it, switch off internet connection on your phone
- Now use the app in offline mode for few seconds
- And then turn on the data connection and refresh it in the app itself.
Hopefully, this will solve Spotify keeps crashing on Android.
Method 8: Factory reset your phone
Factory reset is recommended when all the above methods does not work to solve Spotify app keeps crashing Android. This will erase your entire device and will make your device normal. But it has a risk too as the data stored on phone will be wiped away.
So its better to create a backup beforehand and then follow the below steps: Is spotify streaming free.
Spotify Crashing On Startup
- Go to Settings on your Android phone and tap on “Backup and Reset”
- Then tap on “Reset” option
- Here you need to enter Password
- After successfully entered, tap on Delete Everything option
- At last, Restart your phone and hope that everything is fine and the app is working fine now
Alternative solution to fix Spotify keeps crashing on Android
Apart from all the above methods you have gone so far, yet an alternative solution is there for you to fix the above error. Sometimes, the firmware and operating system of Android device may show you problem and it needs to be fixed.
![Spotify App Crashing 2018 Spotify App Crashing 2018](/uploads/1/3/3/9/133913688/869153388.jpg)
In this situation, you need a third party tool like Android Repair that works effectively to repair such sort of issues on Android phone. This is a trusted tool that repair all firmware issues and supports every Android brands. Its easy to use and help you to get out of any critical situation on Android phone.
Conclusion
Well, Spotify is a well know music streaming app used by millions of people but unfortunately, some unknown error occurs and creates an annoying situation. How do i download on netflix on mac. However, in this blog, I have tried to provide best solutions for “Spotify app keeps crashing” on Android error and hope they will solve it.
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James Leak is a technology expert and lives in New York. Previously, he was working on Symbian OS and was trying to solve many issues related to it. From childhood, he was very much interested in technology field and loves to write blogs related to Android and other OS. So he maintained that and currently, James is working for androiddata-recovery.com where he contribute several articles about errors/issues or data loss situation related to Android. He keeps daily updates on news or rumors or what is happening in this new technology world. Apart from blogging, he loves to travel, play games and reading books.